Annual Maintenance for Your Refrigeration Plant.
Refrigeration servicing
Proactive maintenance that keeps your plant reliable, all year round.
Your refrigeration plant works hard, every day, all year.
Service-Man is Cryvex's annual maintenance plan, built to catch small issues before they become expensive ones — so your plant keeps running efficiently, reliably, and cost-effectively, season after season.
What’s included in your Service?
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Carried out by a qualified Cryvex technician, covering every part of your system that affects performance and reliability.
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You'll get a clear write-up of what was checked, and any repairs or adjustments we'd recommend — so you know exactly where your plant stands.
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Service-Man members get a 5% discount on Cryvex Products and Service, exclusive to the plan.
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Any parts replaced during your service are covered by a 12-month manufacturer's warranty.
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If something goes wrong between services, Service-Man customers get priority, and a reduced call-out fee of $180 (standard rate: $225).
Why it's worth it
A missed fault in a refrigeration system doesn't stay small. Left unchecked,
it can mean a full re-gas - often $5,000 or more - on top of milk quality risk and downtime you can't get back.
An annual Service-Man check is a small, predictable cost that helps you avoid a much bigger, unpredictable one.
Frequently asked questions
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It's a full inspection of your refrigeration system - from compressors and condensers to controls and safety cut-outs - so nothing gets missed. Anything that needs attention is flagged in your service report, not left to become a bigger problem later.
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Yes, and it's especially worth it early on. We recommend a check at 6 months to make sure everything's performing as it should and that your equipment's warranty stays protected, then Service-Man keeps it covered every year after that.
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Service-Man is an annual plan, so your plant gets a full check-up once a year. If you've just installed new equipment, we also recommend an early check at the 6-month mark.
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It'll be noted in your service report along with our recommendation, so you can decide how to proceed. It's not a mandatory repair - the goal is to give you the information early, while it's still a small, manageable fix.
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As a Service-Man customer, you get priority attention plus a reduced call-out fee of $180, compared with the standard rate of $225 - for as long as you're on the plan.
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It's $350 for the first unit, and $150 for each additional unit on the same plant. Give our Customer Service team a call on 0800 500 387 if you'd like a quote for your specific setup.
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It'll be noted in your service report along with our recommendation, so you can decide how to proceed. It's not a mandatory repair - the goal is to give you the information early, while it's still a small, manageable fix.
-
As a Service-Man customer, you get priority attention plus a reduced call-out fee of $180, compared with the standard rate of $225 - for as long as you're on the plan.
-
Service-Man is $400 for the first unit, and $150 for each additional unit on the same plant. Give our Customer Service team a call on 0800 500 387 if you'd like a quote for your specific setup.
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It's a full inspection of your refrigeration system - from compressors and condensers to controls and safety cut-outs - so nothing gets missed. Anything that needs attention is flagged in your service report, not left to become a bigger problem later.
-
Yes, and it's especially worth it early on. We recommend a check at 6 months to make sure everything's performing as it should and that your equipment's warranty stays protected, then Service-Man keeps it covered every year after that.
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Service-Man is an annual plan, so your plant gets a full check-up once a year. If you've just installed new equipment, we also recommend an early check at the 6-month mark.
Refrigeration Advice & insights
Practical refrigeration advice, technical insights and industry updates to help you make informed decisions and keep your systems performing at their best. Read More →
New equipment? Get an early check-up
Just like a new car benefits from an early service, new refrigeration equipment does too. We recommend a check-up at the 6-month mark to make sure everything's dialled in, performing well, and that your warranty stays protected.