From breakdowns to big upgrades, get in touch and we'll get you sorted, all round support.
Contact Us
Head office
Cryvex
38 The Boulevard, Te Rapa
Hamilton 3200, New Zealand
Phone: 0800 500 387
Email: customerservices@cryvex.co.nz
Send Us A Message
Use the form below for service bookings, product enquiries, site visits, cooling system upgrades or general questions.
Refrigeration call outs
If you need help with your refrigeration at any time, call Cryvex on 0800 500 387.
For urgent issues, phone is best. For general enquiries, fill in the form below and our team will get back to you.
Find your area manager
Need local support?
Cryvex has regional contacts across New Zealand who can help with dairy refrigeration, commercial refrigeration, servicing, repairs and site visits.
Find your Area Manager
We have area managers in:
• Northland
• Waikato
• Bay of Plenty
• Taranaki
• Lower North
• Canterbury
• Westland
• Otago
Frequently asked questions
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You can contact Cryvex by calling 0800 500 387, sending an enquiry through the contact form, or finding your local area manager through the website.
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For urgent refrigeration support, call Cryvex on 0800 500 387. Phone is the best option if your refrigeration system has failed or your operation needs immediate support.
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Yes. You can use the contact form to request a refrigeration service. Add your region, contact details and a short note about what you need, and the Cryvex team will follow up.
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Yes. Cryvex provides dairy refrigeration support across New Zealand, including milk cooling issues, refrigeration servicing, emergency repairs and system advice.
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Yes. Cryvex supports commercial and industrial refrigeration customers, including cool rooms, cool stores, chiller hire, servicing, repairs and cooling system upgrades.
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You can find your local Cryvex area manager through the Find Your Area Manager page. This helps connect you with the right regional contact for your location.
Not sure who to speak to?
Send us a message or call 0800 500 387 and we’ll get you to the right person.